Archive for December, 2008

It’s that time of the year again

No, I won’t talk about Christmas.

This post is about that particular time in December when call center attrition rates take a steep upward curve.

And why not? The 13th month pay has just been handed out in between two paydays. The prospect of a long holiday beckons and all that pent up frustration or dissatisfaction you’re feeling for your company can finally be put on paper – in the form of a resignation dear john.

In our company, the 13th month pay is given on the first week of December.

That means starting the day after, the TLs and perhaps the HR people will be collecting more than the usual number of resignation letters from agents and non-agents alike.  With some extra money, people can afford to slack off and spend the holidays bumming around. That is, if they don’t have a mountain of debt to pay or a batallion of “inaanaks”  in hot holiday pursuit.

Compared to other call centers, our company is considered THE best, if not one of the best in the Philippines. We’ve been repeatedly voted by PEZA as Employer of the Year. I’ve been to three other big name call centers before but yes, I can say with conviction that my current company is the best by far.

Still, some people I know have filed their resignation letters already. They have varied reasons for doing so: opportunities abroad, better offer from other companies, career shifts, etc.  I guess you can’t stop or stay a person who wants out if he thinks he has valid grounds for doing so. I’ve crossed the line many times in the past, I should know.

2008 has been a year of big changes for our site. New account, new rules, new bosses, new job description, name it, we have it. Change is inevitable in this business. If you can’t roll with the punches, you can always move out. No one is indispendable. That’s how simple our life can be.

So how am I coping with these changes so far?

Let’s just say there’s a wound that festers in me but I’m still trying my best to sprinkle antibiotic and morphine. Like most of the people I know, I’m in the opinion that not all of the changes happening lately are welcome but we try our best to take them professionally and as maturely as we possibly can while finding ways to improve the current situation. I also like the  people I work with, with a few exceptions, of course, and that definitely helps me keep the faith and stay put well into my third December in this company.

When the bough breaks, the cradle will fall.

Pacquiao wins by 8th round TKO over Dela Hoya

I underestimated the Golden Boy.

Contrary to my prediction, it took more than 5  rounds for him to give up the ghost of defeating our very own Manny Pacquiao.

My bad.

But what the hell, Manny has fully cemented his claim as the best pound for pound fighter active today (Mayweather would be the one but he’s retired, as if you don’t know).  Still, credit goes out to Oscar for refusing the ignominy of kissing the floor in front of millions of paying viewers. His resolve to remain standing in the face of the brutal eight round onslaught might not have won him the game but certainly won my respect.

The Dream Match is over and our little man used speed to dismantle the height and reach advantage of Golden Boy DLH.

I think it would be safe to say that Manny Pacquiao is the zenith, the culmination of the Philippines’ long arduous climb to world reknown in this sport that began with the likes of Pancho Villa, all the way to Gabriel “Flash” Elorde, Dodie Boy Penalosa, Luisito Espinosa, Mansueto Velasco, etc.

Our Manny is special in more ways than one. To begin with, I can’t think of any other professional prizefighter who claims that he fights for his country. Second, I don’t know of any boxer who has had the pleasure of having an entire nation praying for his victory. Lastly, I haven’t seen a boxer inspire such a large group of people, nay, a nation, apart from Jack Johnson who fought his way to earn respect for the black man during overtly racist times of the early 20th century.

And of course, before Manny became the “Mexicutioner” he was more popularly known the “Pacman” for his nasty habit of gobbling up his opponents.

But don’t forget that when he was just starting out as a professional, we Filipinos called him by a different name: “The Destroyer”

And for good reason too.

Call me cheesy, call me what you want but damn, I’m proud to be pinoy!

Mabuhay ka Manny!

Pacquiao carrying the Philippine Flag

Pacquiao carrying the Philippine Flag

Pacman or Golden Boy?

Some say this fight should not happen in the first place…

Some say this is the (mis) match of the century…

Some say whichever way the cookie crumbles, this is going to be an explosive fight…

I don’t know much about boxing but I’m betting on our very own Manny Pacquiao giving The Golden Boy a left to the ribs that’ll make the latter kiss the floor on the 5th or 6th round. Dela Hoya is taller, has longer reach and more experience but at 35, he’s in danger of being washed-up, although I’ve seen people way into their forties who can still pack a punch or two.

If Pacman loses, that’s fine, the odds are against him anyway. Besides,  he’s already rich, and there’s a thousand other reasons for Filipinos everywhere to be proud of themselves, aside from his punching prowess.

If he wins, I won’t be surprised but hell, I’ll be proud.

I just hope he won’t use his victory as an excuse to insist on joining politics.

He may be good in a lot of things and his desire to help might be sincere but Philippine politics is just….a turd world farce.

I’m sick. Let’s reminisce.

I can’t remember the last time I went absent due to sickness. Since I’ve started working for CVG, I’ve gotten my sick leave conversion in full (for 2006 and 2007). And the one and only time I went absent for the past 3 years was during the height of the monster storm “milenyo” way back in ‘06 I believe. I just don’t see the point of reporting for work and leaving my wife all alone to do the cleanup, especially after the howling winds pried open our roof like a flimsy tin can.

Yesterday was different though. I’ve been having this on and off fever for two days now not to mention a splitting headache that won’t go away in spite of all the analgesic I’ve gulped down.

So my wife and I went to Patient’s First in Glorietta to see if I can get my sick leave conversion intact next year or otherwise. By the time we got there my fever has subsided but not my headache. They took my BP, temperature and blood sample and asked me to return in a couple of hours.

When we got back I was told that my platelet count was within normal range but getting dangerously low. They suspected Dengue Fever but nothing’s final yet, they told me to return by Wednesday if my fever keeps recurring so they can run another round of tests. Meanwhile I was given a prescription for my miserable cold. I was also told to buy this  capsule called Zertin, which, according to Google, is prescribed for bronchitis (I really need to quit smoking soon).

Long story short, I was told to get bed rest for a day which also means my sick leave conversion won’t be complete next year (sob!). The nice thing is, Wednesday and Thursday Manila Time are my days-off. That means 3 days of peace and quiet at home for me.

I woke up to an overcast morning today and since there’s not much to do I went to Youtube to while away some time while the missus dozed off. Suddenly I remembered one of my former teammates who’s been featured in an earlier post after being stabbed in broad daylight (well, she’s very much alive up till now,recently promoted, even). Her name is Myla but she goes by the handle Howgee. Out of a whim, I typed “How Gee” on the search bar and instantly I got access to the video for that famous early 90’s hiphop song. Then it hit me, I was there just sitting in front of the pc but by checking out that video I was peering back into time using today’s technology. Something I was not able to do before since MTV gave us nothing but snowy picture on our old Toshiba TV.

Suffice to say, a flood of memories came rushing in.

I was a high school freshie back in ‘91 and hiphop has begun hitting the mainstream. Controversial Andrew E ruled the airwaves and “nationalistic” Francis M set the trend for uber-loose clothing with tribal motifs. Together they made the Philippines the rap capital of Asia in the early 90’s. Soon Filipino artists of all shapes and sizes hitched into the rap bandwagon including the likes of Lady Diane (Sa-sa-saddam!), Jungee Marcelo, Denmark/Marky D (Si Luningning!) and even impersonator Willie Nepomuceno.

Anyone who came of age during the 90’s would surely remember the trends those days.  Fashion-wise, it  was all about Guess and Boy London and Benetton and Swatch. Music-wise, Before Trance and Techno became popular, it was mobiles and scratching/mixing that pumped up the crowd. The art of mixing and scratching reached its peak during this period (remember DJ MOD?) Disco was still very much in as well. Heartbeat and Faces Mega Disco even had TV ads then (Pump up the volume!). Green jokes  on radio were virtually unheard of then and the airwaves reverberated with dance music and the rising alternative rock scene in the Philippines. For the hip hop crowd, there was 89 DMZ (Dance Music Zone) with their cheesy “Don’t give drugs a chance, just go ahead and Dance” tagline. On the other side of the fence was LA 105.9 telling all rockers out there to “kill all hiphops”. Meanwhile, songs like “Rump Shaker”, “Hip-Hop Hooray” and “Tap the Bottle”, “Ditty”, “Tease me” and “Sweat” ruled the airwaves as well as MC Snow’s “Informer”. For some reason, rappers during those time seemed to require the MC Tag to be deemed legit.

Dance wise, the primitive “running man” and “scissors” of the Vanilla Ice and MC Hammer period is giving way to more outlandish steps and fads. Dance groups were a dime a dozen but some achieved dizzying heights of popularity hereabouts. The big three during those days were the Universal Motion Dancers, the Streetboys and the Manoeuvres. Collectively, they popularized such songs as “The Sign (Ace of Base)”, “Dying Inside (Timmy Thomas)”, “Mmmbop (the Hansons)”, “Always (Erasure)”, “Stars (Simply Red)”, “Tootsie Roll”, and “Lick it”.

High school during those times was not complete without one joining a dance group or two. Reggae and African-inspired dance music was in vogue, with Dr. Alban and Apache Indian (Boom-shak-a-lak) leading the way. I remembered this song called “Bamboula” which was one of the few I’ve danced with our group back in those days. Its opening line was “It began in Africa”. Come to think of it, science has shown that mankind, not just dance music indeed has it roots in Africa. It’s not just about pinoys trying to look and sound “egoy” to be cool.

The 90’s felt like it was just yesterday but somehow it seems like a long time has passed since. They say reminiscing is for the old. Maybe I am, but the hell I care. I know I’m not alone in feeling this way. Just check out the 90’s videos I mentioned on Youtube and you’ll see comments like “The 90’s were good times” or “this is really good music”, “they don’t make good music like this nowadays”.  As for me, I’m just happy to have a happy and full life as a student back in those days with those “tacky” music defining my times. The first half of the 90’s was about dance and hiphop. The latter half was about rock in all its wicked forms. Perhaps I’ll write about that on my next post.

Meanwhile, excuse me while I thank God for the internet, for once I can be young again.


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This work by percival biadora is licensed under a Creative Commons Attribution 3.0 Philippines License.

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